You will find most of information you need at discordtickets.app. Click on the logo below if you want to self host but you don't have a server. Recommended if you want a bot without hosting it.ĭiscord Tickets is partnered with PebbleHost. You can use text transcripts whilst you wait for the portal. : Add the official Discord Tickets Portal plugin for an instant ticket archives website. There's also multiple methods of creating a ticket. Plugin authors are encouraged to support multiple languages as well.Įach ticket category has its own settings for messages and the support team roles.

If the bot hasn't already been translated to your (community's) language, you can translate it yourself. You can also configure the functionality of the bot to your liking and add commands with plugins. Every other message is set in the locale files, making it relatively easy to override the default messages. Some messages can be configured for each server and for each ticket category. Here's some of the things that makes Discord Tickets awesome:

Submit a feature request if you think many other users would benefit from it.

Create a plugin for it, if you can code JavaScript.

If it's missing a feature you want, you can: Featuresĭiscord Tickets is packed full of features, many of which were suggested by its users. As it is intended for self-hosting, the bot can have your community/company's logo, for free.Īlthough intended for use in a single Discord server, the bot can also function in multiple servers at once if you run more than one community. It is a free and open-source alternative to the paid 'premium' and 'white-label' plans of popular ticketing bots, such as Ticket Tool, TicketsBot, Tickety, Helper.gg, Helper, and others.ĭiscord Tickets is feature-rich and much more customisable than many of the bots mentioned above. Discord Tickets is a Discord bot for creating and managing ticket channels.

Runemate open source bot